Cancellation/Refund Policy for LeDroit India Educational Platform:
At LeDroit India, we strive to provide a seamless and enriching educational experience for our users. We understand that circumstances may arise where cancellation or refund requests become necessary. This policy outlines our guidelines for cancellations and refunds:
- Cancellation of Course Enrollment:
- Users have the right to cancel their enrollment in a course within 7 days of the course start date.
- To initiate a cancellation, users must contact our support team at [contact@ledroitindia.in] and provide relevant details, including the course name, enrollment details, and reason for cancellation.
- Refund Eligibility:
- Users are eligible for a full refund if the cancellation request is made within the first 7 days of the course start date.
- No refunds will be processed for cancellation requests made after the initial 7-day period.
- Refund Process:
- Refunds will be processed within 14 days of receiving a valid cancellation request.
- 10% of the course fee will be deducted as refund charges.
- The refund amount will be credited back to the original payment method used during enrollment.
- Course Modification or Cancellation by LeDroit India:
- In the event that LeDroit India needs to modify or cancel a course, registered users will be notified promptly.
- Users will have the option to transfer to an alternative course or receive a full refund if the course is canceled.
- Technical Issues:
- If a user experiences technical issues that significantly hinder their ability to participate in a course, they should contact our support team for assistance.
- Refund requests due to technical issues will be assessed on a case-by-case basis.
- Non-Transferable Fees:
- Any fees paid for a course are non-transferable to other courses or users.
- Policy Changes:
- LeDroit India reserves the right to modify or amend this cancellation/refund policy at any time. Users will be notified of any changes through the platform or via email.
- Contact Information:
- For cancellation requests or further assistance, users can reach our support team at [contact@ledroitindia.in] or through the “Contact Us” section on the LeDroit India platform.
By enrolling in a course on LeDroit India, users acknowledge and agree to abide by the terms and conditions outlined in this cancellation/refund policy.