Consumer Protection Act (Self-Paced)

We enter into thousands of purchase contracts on a daily basis in our lives and the spontaneous growth of E-commerce industry has led to a tremendous increase in seller and consumer relations. Seeing the ongoing growth of consumer market a need was felt to upgrade the consumer laws to meet the demand of changing times and provide better protection to the consumers.

As a lawyer,a manager or even as a normal citizen, this course will help you in understanding your consumer Rights and how to defend them, to fight for yourself and for others against misleading and manipulative tactics adopted by sellers to sell of their adulterated, defected commodities.

This course is designed to define, aware and help consumers as well as lawyers to fight against hazardous and unfair trade practices. The course deals with practicalities about how one can file consumer complaint, e-filing and virtual hearings. You’ll just not be learning about laws but also how to apply them in practice.

To Register- Click Here.

In the present course you’ll be learning about:

Module 1:

Introduction to Consumer Protection Act 2019

Need & Scope of the Act

Important Definitions under Consumer Protection Act(CPA)

Difference between Consumer Protection Act 1986 & 2019.

Module 2:

Rights & Duties of the Consumer

Jurisdiction Of Consumer Protection Act

Various Authorities under Consumer Protection Act

Module 3:

Consumer Protection Council(CPCs)

Consumer Dispute Redressal Machinery

Filing a Consumer Complaint under Consumer Protection Act

Procedure for filing a Consumer Complaint

Module 4:

Appellate, Review &Revision Proceedings

Transfer Proceedings and Enforcement of Consumer Orders.

Types of orders passed.

How you’ll be marked?

After completion of the course, send us an email at ledroitonline@gmail.com with the subject “(Name of the course) Complete”, we’ll send you the assignment which you have to submit to us within 48 hours. After going through your assignments we’ll send you the soft copy of your certificates.

Perks:

E-Certificate.

Understanding and analysing consumer disputes in India,

Practical understanding and application of consumer laws,

Filing a consumer complaint