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Consumer Protection Act,2005 Live Certificate Course

Original price was: ₹1,500.00.Current price is: ₹1,000.00.

Consumer Protection Act! This course is essential for lawyers as it delves into the legal frameworks that protect consumer rights against unfair trade practices, defective goods, and deficient services. By understanding the Act, you will be equipped to advocate for consumers, navigate complex legal processes, and ensure compliance for businesses, thus playing a crucial role in fostering ethical business practices and protecting vulnerable populations in both traditional and digital marketplaces.

This course will not only provide you with comprehensive knowledge of the Consumer Protection Act but also develop your practical skills, such as drafting and filing consumer complaints. Whether you represent consumers or advise businesses, mastering this area of law will enhance your legal practice and contribute to creating a fair and just marketplace.

Did You Know?

Did you know that in India, approximately 20 consumer complaints are filed every minute? This staggering number highlights the prevalence of consumer exploitation and the crucial need for effective legal intervention. Learning about the Consumer Protection Act and developing skills in filing consumer complaints is vital for lawyers to combat this exploitation, ensure justice for consumers, and promote fair trade practices in the market. Your expertise can significantly impact the lives of countless individuals seeking redressal for their grievances.

Course Duration –10 Days

What You’ll be Learning?

Module 1: Introduction to Consumer Protection

  1. History and evolution of consumer protection laws.
  2. Objectives and significance of the Consumer Protection Act.
  3. Key definitions: Consumer, Goods, Services, Deficiency, Unfair Trade Practices.


Module 2: Consumer Rights and Responsibilities

  1. Detailed study of consumer rights: Right to Safety, Right to Information, Right to Choose, Right to be Heard, Right to Redressal, and Right to Consumer Education.
  2. Responsibilities of consumers in ensuring fair trade practices.


Module 3: Authorities under the Consumer Protection Act

  1. Structure and functioning of Central Consumer Protection Authority (CCPA).
  2. Role of Consumer Protection Councils at the National, State, and District levels.


Module 4: Consumer Dispute Redressal Mechanism

  1. Structure of Consumer Dispute Redressal Commissions: District, State, and National Commissions.
  2. Jurisdiction and powers of these commissions.
  3. Procedure for filing a complaint and the process of adjudication.


Module 5: Practical Skills – Filing a Consumer Complaint

  1. Step-by-step guide to filing a consumer complaint.
  2. Drafting a consumer complaint: format and essential elements.
  3. Practical exercise: Students draft and file a mock consumer complaint.


Module 6: Consumer Protection and ECommerce

  1. Application of the Consumer Protection Act to ecommerce and digital transactions.
  2. Consumer rights and protections in online shopping.
  3. Obligations of ecommerce entities under the Act.


Module 7: Unfair Trade Practices and Restrictive Trade Practices

  1. Definition and examples of unfair trade practices.
  2. Case studies on misleading advertisements, false claims, and deceptive packaging.
  3. Analysis of restrictive trade practices and their impact on consumers.


Module 8: Product Liability

  1. Understanding product liability under the Consumer Protection Act.
  2. Responsibilities of manufacturers, sellers, and service providers.
  3. Case studies on product liability and consumer redressal.


Module 9: Landmark Judgments and Case Studies

  1. Discussion of significant case laws and their implications on consumer protection.
  2. Analysis of landmark judgments by the Supreme Court and Consumer Commissions.


Module 10: Current Trends and Future Directions

  1. Emerging issues in consumer protection: digital goods, data privacy, and cross border trade.
  2. Trends in consumer complaints and redressal.
  3. Future directions and potential amendments to the Consumer Protection Act.


Who will be conducting this course?

Get ready to learn from the best! This course will be led by Riya Chhabra, corporate expert as well as founder at LeDroit India with 4+ years of experience of working with companies like Infosys, ISG etc and Adv. Aditya Raina with 10+ years of experience in the field of litigation at Supreme Court of India.

Course Delivery:
This course will be delivered through a combination of live online classes, interactive discussions, case studies, practical exercises, and face to face feedback lectures. Participants will have access to course materials, resources, and a dedicated online platform for collaboration and communication.

Participants will be assessed through quizzes, assignments, participation in discussions, and the successful completion of the final project.

Upon successful completion of the course, participants will receive a certificate of completion, acknowledging their proficiency in real estate agreement drafting.

Duration- 10 days

Starting-18th June,2024

Timing- 9:00 to 10:00PM

What You’ll be getting?

  • Ebooks,
  • Sample Drafts
  • Recordings for future reference
  • Face to face feedback
  • Course certificate

Registration Process:

To register kindly make the payment first. Add course to cart and fill up the registration form. In case of any doubt or to enquire about applicable discounts contact us at 6204801978.

To pay click here.


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