About Course
Every day, consumers face unfair trade practices — misleading advertisements, defective products, poor services, delayed refunds, and false promises by companies. Most people don’t know that Indian law gives powerful rights to consumers and provides a simple, affordable legal remedy to enforce those rights.
This course on the Consumer Protection Act, 2019 is designed to help you understand consumer rights in a practical and actionable manner. Instead of just theory, this course focuses on how the law works in real life — from filing a consumer complaint to understanding how consumer commissions function.
Whether you are a law student, legal professional, entrepreneur, business owner, content creator, or an aware consumer, this course will equip you with the skills to identify consumer disputes, apply the correct legal provisions, and confidently navigate the consumer protection system.
By the end of this course, you will not only understand the Consumer Protection Act, 2019, but you will also be able to use it effectively — in practice, not just in exams.
This course is ideal for anyone who wants to turn legal knowledge into real-world problem-solving skills and become a legally aware and empowered consumer.
Course Content
Fundamentals of Consumer Protection Act
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Introduction to Consumer Protection Act: History, Scope, and Definition of Consumer
01:08:22 -
Consumer Protection Act, 2019: Major Differences from the 1986 Act, Definition of Consumer and Service, and Unfair Practices
01:05:16
Consumer Protection Act: Important Provisions
Filing a Consumer Complaint: Step-by-Step Procedure
Course Assessment
Earn a Valuable Course Completion Certificate
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.